Viceroy Riviera Maya, a Luxury Villa Resort

Viceroy Riviera Maya, a Luxury Villa Resort

Hotel

Playa Xcalacoco Frac 7, Playa del Carmen, QROO, Mexico 77710

About the property

Located in Playa del Carmen, Viceroy Riviera Maya, a Luxury Villa Resort is by the ocean, within a 15-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. This luxury hotel is 5.3 mi (8.5 km) from Playa del Carmen Main Beach and 8.7 mi (14.1 km) from Maroma Beach.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at La Marea Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage. Continental breakfasts are available daily for a fee.


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a spa tub. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Languages

English, Spanish.

Popular amenities

Policies

Check-in

3:00 PM

Check-out

12:00 PM

Additional check-in information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

Others

  • Children 12 years old and younger are not permitted at this property.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Important information

optional charges

  • Fee for continental breakfast: approximately USD 35 to 50 per person
  • Airport shuttle fee: USD 348 per vehicle (roundtrip, maximum occupancy 4)
  • Valet parking fee: USD 8 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 136.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

mandatory charges

You'll be asked to pay the following charges at the property:

  • Resort fee: 13.21 percent of room rate

We have included all charges provided to us by the property.