About the property

A stay at URSO Hotel & Spa places you in the heart of Madrid, within a 15-minute walk of Gran Via and Paseo de la Castellana. This luxury hotel is 0.7 mi (1.2 km) from Plaza de Cibeles and 0.8 mi (1.3 km) from Lope de Vega Theatre.
Enjoy a meal at Casa Felisa, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a 24-hour health club, an indoor pool, and a spa tub. This Mediterranean hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Languages

German, English, Spanish, French, Russian.

Popular amenities

Fitness facilities
Airport transportation (surcharge)
Breakfast available (surcharge)
Laundry facilities
24-hour front desk
Full-service spa
Free WiFi
Number of restaurants - 1

Policies

Check-in

3:00 PM

Check-out

12:00 PM

Additional check-in information

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property will place an authorization for the full amount of the reservation on guest credit card at check-in.

Others

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Important information

optional charges

Fee for buffet breakfast: approximately EUR 33 per person
Airport shuttle fee: EUR 90 per vehicle (one-way)
Self parking fee: EUR 30.80 per day
Valet parking fee: EUR 33 per day
Pet fee: EUR 50 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: EUR 105.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

URSO Hotel & Spa