Shangri-La Surabaya
Hotel
JL. May. Jend. Sungkono 120, Surabaya, East Java, Indonesia
About the property
Popular amenities
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Fitness facilities
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Breakfast available (surcharge)
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Laundry facilities
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24-hour front desk
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Full-service spa
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Free WiFi
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Number of restaurants - 5
Policies
Check-in
2:00 PM
Check-out
12:00 PM
Additional check-in information
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a security system and window guards
- This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The listed child breakfast fee applies to guests age 11 and younger.
Others
- Pool access available from 6:00 AM to 8:00 PM.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Important information
optional charges
- Fee for buffet breakfast: approximately USD 24.63 per person
- Valet parking fee: USD 5 per day
- Rollaway bed fee: USD 450000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.