Serenity Hotel Boutique by Alsol

Serenity Hotel Boutique by Alsol

Hotel

Avenida 10 con Avenida 40, Playa del Carmen, QROO, Mexico 77720

About the property

Located in Playa del Carmen (Downtown Playa del Carmen), Serenity Hotel Boutique by Alsol is within a 10-minute walk of Mamitas Beach and Quinta Avenida. This hotel is 0.4 mi (0.7 km) from Playa del Carmen Main Beach and 1.6 mi (2.7 km) from Playa del Carmen Maritime Terminal.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. This hotel also features wireless internet access (surcharge) and concierge services.

Languages

German, English, Spanish, French.

Popular amenities

  • Breakfast available (surcharge)

  • Laundry facilities

  • Number of restaurants - 1

Policies

Check-in

3:00 PM

Check-out

12:00 PM

Additional check-in information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Others

  • Pool access available from 8:00 AM to 7:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Important information

optional charges

  • Fee for full breakfast: approximately USD 18 for adults and USD 9 for children
  • Fee for in-room wireless internet: USD 5 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 5 per night (rates may vary)
  • Airport shuttle fee: USD 85 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: USD 10 (up to 15 years old)
  • Self parking fee: USD 15 per night
  • Valet parking fee: USD 15 per night
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

mandatory charges

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • A tax is imposed by the city: USD 2.87 per accommodation, per night

We have included all charges provided to us by the property.