JW Marriott Surabaya
Hotel
Jalan Embong Malang 85-89, Surabaya, East Java, Indonesia 60261
About the property
In the heart of Surabaya, JW Marriott Surabaya is within a 5-minute drive of Grand City Surabaya and Surabaya Plaza Shopping Mall. This family-friendly hotel is 1.6 mi (2.6 km) from Tunjungan Plaza.
Enjoy international cuisine at Pavilion Restaurant, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Don't miss out on the many recreational opportunities, including a health club, an outdoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Languages
English, Indonesian, Malay, Chinese (Mandarin).
Popular amenities
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Fitness facilities
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Breakfast available (surcharge)
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Laundry facilities
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24-hour front desk
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Free WiFi
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Number of restaurants - 4
Policies
Check-in
2:00 PM
Check-out
12:00 PM
Additional check-in information
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a smoke detector and a security system
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Others
- One child 18 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
Important information
optional charges
- Fee for full breakfast: approximately IDR 328000 for adults and IDR 164000 for children
- Airport shuttle fee: IDR 600000 per person
- Valet parking fee: IDR 100000 per stay
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: IDR 605000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.