About the property

With a stay at Copal Tulum Hotel in Tulum (Zama), you'll be a 3-minute drive from Tulum National Park and 9 minutes from Tulum Mayan Ruins. This luxury hotel is 3.4 mi (5.4 km) from Tulum Beach and 3.5 mi (5.6 km) from Playa Paraiso.
Enjoy international cuisine at Copal, one of the hotel's 2 restaurants, or stay in and take advantage of the late night room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily for a fee.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a 24-hour fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access and concierge services.

Languages

English, Spanish.

Popular amenities

Fitness facilities
Airport transportation (surcharge)
Breakfast available (surcharge)
24-hour front desk
Full-service spa
Free WiFi
Number of restaurants - 2

Policies

Check-in

3:00 PM

Check-out

12:00 PM

Additional check-in information

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned

Others

Pool access available from 7:00 AM to 9:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
The property is professionally cleaned.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

Important information

optional charges

Fee for cooked-to-order breakfast: approximately MXN 360 to 360 per person
Airport shuttle fee: MXN 2500 per vehicle (one-way, maximum occupancy 3)
Airport shuttle fee per child: MXN 250 (one-way), (up to 17 years old)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Copal Tulum Hotel