Numerous hotels are now offering the "Virtual Tour" service to allow potential guests to experience their accommodations beforehand. In Indonesia, Hotel Tentrem Yogyakarta is among the hotels that have adopted this trend.
Hotel Tentrem provides a "Virtual Tour 360" service starting from the lobby area to the various types of rooms available at this hotel.
3. Device Facilities with Virtual Assistant Features
It's hard to imagine that the "Virtual Assistant" feature we typically use on our gadgets is now available for hotel guests. Traditional room telephones are being replaced by the "Voice Recognition" feature, making it easier for guests to communicate their needs. Simply say "Hi Alexa, Ok Google, Hello Siri, Hi Bixby" and let the virtual assistant know what you require.
4. Contactless Check-in
The pandemic has led to the emergence of a new trend in the hospitality industry: the "Contactless Check-in" feature, which several hotels have implemented. Hotels often partner with specific platforms to enable guests to perform a "Self Check-in". This not only reduces direct contact but also improves efficiency, allowing guests to maximize their vacation time.
5. Hotel Payment with Crypto-currency
Currently, many European countries have adopted new payment systems such as Crypto and Bitcoin. This is an exciting development because Crypto and Bitcoin are widely used financial instruments around the world. One example of a hotel that has implemented this payment system is the 5-star PortAventura Hotel El Paso in Barcelona.