About the property

When you stay at The Ritz-Carlton, Macau in Cotai, you'll be connected to a shopping center, within a 5-minute drive of Venetian Macao Casino and Cotai Strip. This family-friendly hotel is 1.7 mi (2.7 km) from City of Dreams and 4.5 mi (7.2 km) from Lisboa Casino.
Enjoy Chinese cuisine at Lai Heen, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a complimentary water park, an outdoor pool, and a lazy river. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Languages

English, Spanish, French, Japanese, Korean, Portuguese, Russian, Chinese (Mandarin), Chinese (Cantonese).

Popular amenities

Fitness facilities
Breakfast available (surcharge)
Laundry facilities
24-hour front desk
Full-service spa
Free WiFi
Number of restaurants - 3

Policies

Check-in

3:00 PM

Check-out

12:00 PM

Additional check-in information

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.
Please note breakfast-inclusive rate plans include breakfast for a maximum of 2 adults. Additional charges apply for more than 2 adult guests.

Others

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Important information

optional charges

Fee for buffet breakfast: approximately MOP 418 per person
Rollaway bed fee: MOP 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

The Ritz-Carlton, Macau