Hotel Esencia

Hotel Esencia

Resort

Carretera Cancún-Tulum Km. 265, Xpu-Ha, QROO, Mexico 77750

About the property

When you a stay at Hotel Esencia in Xpu-Ha, you'll be on the beach, just steps from Xpu-ha Beach and Oasis Beach. This luxury resort is 9.8 mi (15.8 km) from Akumal Beach and 12 mi (19.3 km) from Xplor Theme Park.
Grab a bite at Beefbar Restaurant, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage. Cooked-to-order breakfasts are available daily for a fee.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a 24-hour fitness center. Additional features at this Art Deco resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). Spending a day of fun is easy with the theme park shuttle (surcharge).

Languages

English, Spanish, French.

Popular amenities

  • Airport transportation (surcharge)

  • Breakfast available (surcharge)

  • Laundry facilities

  • 24-hour front desk

  • Full-service spa

  • Free WiFi

  • Number of restaurants - 3

Policies

Check-in

3:00 PM

Check-out

12:00 PM

Additional check-in information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property uses a grey water recycling system and eco-friendly cleaning products

Others

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Important information

optional charges

  • Fee for cooked-to-order breakfast: approximately USD 78 to 120 for adults, and USD 39 to 60 for children
  • Airport shuttle fee: USD 250 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 250 (one-way), (up to 11 years old)
  • Pet fee: USD 200 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: USD 150.0 per night
  • Rollaway bed fee: USD 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

mandatory charges

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.75 per accommodation, per night
  • Service fee: 15 percent

We have included all charges provided to us by the property.