Garden Palace Hotel Surabaya
About the property
A stay at Garden Palace Hotel Surabaya places you in the heart of Surabaya, within a 5-minute walk of Balai Pemuda and Surabaya Plaza Shopping Mall. This upscale hotel is 1 mi (1.5 km) from Tunjungan Plaza and 0.1 mi (0.2 km) from Surabaya Youth Center.
Enjoy international cuisine at Green House, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a nightclub and a health club. This hotel also features complimentary wireless internet access, concierge services, and free babysitting.
Languages
English, Indonesian.
Popular amenities
Fitness facilities
Airport transportation (surcharge)
Breakfast available (surcharge)
Laundry facilities
24-hour front desk
Full-service spa
Free WiFi
Number of restaurants - 3
Secured parking
Policies
Check-in
2:00 PM
Check-out
12:00 PM
Additional check-in information
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Others
- No pets and no service animals are allowed at this property.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Important information
optional charges
- Fee for buffet breakfast: approximately IDR 55000.00 for adults and IDR 27500.00 for children
- Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 4)
- Airport shuttle fee per child: IDR 250000 (one-way), (up to 13 years old)
- Uncovered self parking fee: IDR 60000 per day (in/out privileges)
- Uncovered valet parking fee: IDR 25000 per day (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.