Ascott Waterplace Surabaya

Ascott Waterplace Surabaya

Aparthotel

Tower D1 Jalan Pakuwon Indah, Lontar Timur Kav 3-5, Surabaya, East Java, Indonesia 60126

About the property

Located in Surabaya, Ascott Waterplace Surabaya is in the entertainment district, a 1-minute drive from Pakuwon Mall and 8 minutes from Surabaya Zoo. This luxury aparthotel is 5 mi (8.1 km) from Surabaya Town Square and 7.5 mi (12 km) from Royal Plaza Surabaya.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The aparthotel also offers room service (during limited hours). Continental breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a waterslide and a fitness center. Additional amenities at this Art Deco aparthotel include complimentary wireless internet access, concierge services, and a hair salon.

Languages

English, Indonesian.

Popular amenities

  • Fitness facilities

  • Airport transportation (surcharge)

  • Breakfast available (surcharge)

  • Laundry facilities

  • 24-hour front desk

  • Free WiFi

  • Number of restaurants - 1

Policies

Check-in

2:00 PM

Check-out

11:00 AM

Additional check-in information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
  • This property accepts credit cards, debit cards, and cash
  • Heating is not provided
  • Onsite parties or group events are strictly prohibited
  • This property uses a grey water recycling system and eco-friendly cleaning products
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher and a first aid kit
  • This property is professionally cleaned

Others

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Important information

optional charges

  • Fee for continental breakfast: approximately IDR 172840 for adults and IDR 86420 for children
  • Airport shuttle fee: IDR 524691 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: IDR 524691 (one-way), (from 1 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

mandatory charges

You'll be asked to pay the following charges at the property:

  • Deposit: IDR 500000 per stay

We have included all charges provided to us by the property.