Alaya Tulum

Alaya Tulum

Hotel

Carretera Tulum Boca Paila Km 8.3, Tulum, QROO, Mexico 77780

About the property

Located in Tulum (Zona Hotelera), Alaya Tulum is steps from Tulum Beach and a 2-minute drive from Sian Ka'an Biosphere Reserve. This beach hotel is 4.5 mi (7.3 km) from Playa Paraiso and 6.8 mi (11 km) from Tulum Mayan Ruins.
Satisfy your appetite for lunch at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the beach bar. Cooked-to-order breakfasts are available daily for a fee.
Treat yourself with massages and facials. You can take advantage of recreational amenities such as a fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Languages

English, Spanish.

Popular amenities

  • Fitness facilities

  • Airport transportation (surcharge)

  • Breakfast available (surcharge)

  • Free WiFi

  • Number of restaurants - 1

Policies

Check-in

3:00 PM

Check-out

12:00 PM

Additional check-in information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Others

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Important information

optional charges

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Airport shuttle fee: USD 360 per vehicle (roundtrip, maximum occupancy 5)
  • Pet fee: USD 25 per pet, per stay
  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.